Frequently Asked Questions

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AIO (All In One)

Charging The Unit (PCC) Battery

Press the DISPLAY button to show the charge status of the Portable Charging Case (PCC). Please note, that the PCC needs to be turned ON to do this (in fact, the PCC can be left ON at all times, unless being stored) since it will simply go in to standby mode.

If the light shows red then the unit needs to be charged, otherwise it may not be unable to charge the ecig battery. An amber light is an indication that the PCC will require charging soon.


To charge the PCC ensure that it is turned ON and insert the charging lead into the INPUT port.

Next, plug the other end (standard USB) into a USB charging port. The USB charging port can be found on a mains adapter (see below), or a USB port on a personal computer.

IMPORTANT: The PCC LED may turn green within a short space of time, but please note that the unit is not fully charged until the GREEN LIGHT GOES OUT

General Battery Safety - VERY IMPORTANT
Batteries are part of modern everyday life and we take them for granted - but all batteries can be very dangerous if proper precautions are not observed.

Use The Correct Battery

Be sure to use the recommended battery for your device. Don't assume that just because a battery fits, it's okay to use. Check with the manufacturer or supplier.

Storing Batteries

Store in a cool place, avoiding direct sunlight. For example, it may sound obvious, but do not leave batteries or electronic cigarettes on the windowsill, fireplace, oven, radiator or car dashboard!
Loose batteries should have their contacts protected by storing in original packaging

Charging Batteries

  1. Always use the correct charger for the battery you are charging - ALWAYS!
  2. NEVER use an iPhone or other charger - they may output too much current and cause batteries to overheat or explode
  3. When charging, place batteries on a hard surface such as a kitchen worktop, NOT on the carpet or other combustible surface
  4. Avoid leaving batteries unattended whilst charging, keep an eye on them and cease charging before retiring to bed
  5. Do not try to charge damaged batteries
  6. If charging high drain unprotected batteries, be sure to use a suitable charger with auto cut off
  7. Do not over charge or over discharge batteries - cease charging as soon as they are fully charged
  8. If a battery becomes hot during charging - STOP CHARGING and allow to cool down before handling further
  9. Rest after charging - let them cool fully before using, ideally for a few hours

Disposing of Batteries

Please do not simply throw dead or damaged batteries in the waste bin - dispose of batteries carefully, by taking to one of the following locations:
  1. Local authority recycling plant or 'tip'
  2. Often local supermarkets offer a battery disposal point
  3. Other designated battery disposal point
BE BATTERY SAFE!